Last Updated: March 10, 2025
At rinzz.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect your data when you use our website to book car wash services. By using our services, you agree to the terms outlined in this policy.
We collect the following types of information:
• Personal Information: Name, email address, phone number, and address provided during registration or booking.
• Booking Details: Car wash service preferences, selected service center, appointment slot, and payment details.
• Payment Information: Transaction details processed via Razorpay (we do not store your full payment card details).
• Technical Information: IP address, browser type, device information, and usage data collected via cookies or similar technologies.
• Location Data: Approximate location based on your selection of nearby car wash centers.
We use your data to:
• Process and confirm your car wash appointment.
• Facilitate payments through Razorpay.
• Assign drivers for pick-up and drop-off (either from the service center or Rinzz team).
• Communicate with you about your booking, updates, or promotional offers (with your consent).
• Improve our services and website functionality.
We may share your information with:
• Service Partners: Car wash centers and drivers to fulfill your booking.
• Payment Gateway: Razorpay for secure payment processing.
• Legal Authorities: If required by law or to protect our rights.
We do not sell or rent your personal information to third parties for marketing purposes.
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
Under applicable laws (e.g., DPDP Act, 2023), you have the right to:
• Access, correct, or delete your personal data.
• Withdraw consent for data processing (where applicable).
• Lodge a complaint with us or the relevant data protection authority.
To exercise these rights, contact us at support@rinzz.in.
We use cookies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
For questions or concerns, reach us at support@rinzz.in.